Queensland

This directory is designed for information purposes only. The BluePages team is not responsible for, and does not necessarily endorse or recommend the practitioners and services listed here (see Disclaimer). Although we strive to keep the directory up to date, no guarantee is given about the relevance and accuracy of the directory listings provided.

Directory last reviewed: 30 May 2017

Please contact your General Practitioner or Primary Care Health Provider in the first instance.

Emergency help

If you are feeling suicidal or need urgent help call one of the following:

  • Emergency: 000
  • Lifeline: 13 11 14
  • Kids HelpLine: 1800 55 1800
  • Suicide Call Back Service: 1300 659 467

If you are using a mobile phone and 000 doesn't work, you can call 112 to access the Emergency Call Service. If you have a hearing or speech impairment and can access a TTY (teletypewriter), call 106 for the text-based Emergency Call Service.

QLD Health helpline

  • Phone: 13 HEALTH (13 43 25 84)
  • Call this number for general health information, referral, and teletriage services. This number is serviced 24 hours a day by qualified staff, who will give you advice on who to talk to and how quickly you should do it.

Mental health services

Government mental health services are available throughout Queensland, with mental health units usually based at hospitals.

QFinder – The Queensland directory of health and community services

Lifeline Service Finder

  • Website: lifeline.serviceseeker.com.au/
  • The Lifeline Service Finder is a directory of free or low cost health and community services available in Australia. It includes accommodation, domestic violence, family and children's services, financial assistance and mental health services.

Living Is For Everyone

  • Website: www.livingisforeveryone.com.au
  • The Commonwealth government's Living Is For Everyone (LIFE) website is a world-class suicide and self-harm prevention resource. Dedicated to providing the best available evidence and resources to guide activities aimed at reducing the rate at which people take their lives in Australia, the LIFE website is designed for people across the community who are involved in suicide and self-harm prevention activities.

Psychologists & mental health practitioners

The Australian Clinical Psychology Association locator

  • Website: www.acpa.org.au/find-a-clinical-psychologist/index.php
  • The Australian Clinical Psychology Association offers an online search tool to help you find a local Clinical Psychologist who offers the services you want (e.g., cognitive behavioural therapy or interpersonal therapy for depression).

The Australian Psychological Society referral service

  • Free call: 1800 333 497 (outside Melbourne)
  • Email: referral@psychology.org.au
  • Website: www.psychology.org.au/FindaPsychologist/Default.aspx?#About
  • The Australian Psychological Society offers a referral service. They will provide the names of private psychologists in the ACT who offer the services you want (eg, cognitive behavioural therapy or interpersonal therapy for depression). Alternatively, use the online search on the website to find a practitioner in your area.

beyondblue Directory of Mental Health Practitioners

  • Phone: 1300 22 4636 (Info Line)
  • Website: www.beyondblue.org.au/get-support/find-a-professional
  • For the cost of a local call, the beyondblue info line provides callers with access to information and referral to relevant services for depression and anxiety related matters. Visit the above website to find the relevant Mental Health Practitioner in your area.

Telephone counselling & helplines

beyondblue Info Line

  • Phone: 1300 22 4636 (24 hour service)
  • For the cost of a local call, the beyondblue info line provides callers with access to information and referral to relevant services for depression and anxiety related matters (not a counselling service).

CAN Mental Health Phone Connections

  • Phone: 1300 135 846
  • Website: canmentalhealth.org.au/about-us/hospital-to-home/
  • Phone Connections is a national peer support and information referral line available between 6pm to midnight each day of the week. Please visit the website for current phone hours.

Kids Helpline

  • Phone: 1800 55 1800 (24 hour service)
  • Website: www.kidshelp.com.au
  • Provides specialised help for young people aged 5 to 25 years, and is staffed by professional counsellors. Daily web-counselling available (see website for current times) and email counselling (not for crisis).

Lifeline

  • Phone: 13 11 14 (24 hour service)
  • Website: www.lifeline.org.au
  • Volunteers with professional support, trained in responding to callers concerned about suicide. Provides general counselling and referrals to services in caller's local community. Calls to Lifeline from a landline are usually the cost of a local call, and calls from mobile phones are free of charge.

MensLine

  • Phone: 1300 78 99 78 (24 hour service)
  • Website: www.mensline.org.au/
  • Provided by professional staff. The website also includes moderated forums with specific spaces for Aboriginal and Torres Strait Islander, Vietnamese and Arabic men, rural men, partners/children.

PANDA. Post and Antenatal Depression Association Inc

  • Phone: 1300 726 306
  • Email: info@panda.org.au
  • Website: www.panda.org.au
  • Provides support and information to women and families affected by post and antenatal depression.

SANE Mental Illness Helpline

  • Phone: 1800 18 SANE (1800 18 7263)
  • Website: www.sane.org/get-help
  • Provides information and referral for callers concerned about mental illness anywhere in Australia (not a counselling service).

Suicide Call Back Service

  • Phone: 1300 659 467 (24 hour service)
  • Website: www.suicidecallbackservice.org.au
  • The Suicide Call Back Service provides crisis counselling to people at risk of suicide, carers for someone who is suicidal and those bereaved by suicide, 24 hours per day 7 days a week across Australia. People who are not linked in with current professional support can also access up to six sessions of ongoing counselling with the same counsellor at times scheduled to suit you.

Veterans and Veterans Families Counselling Service

  • Phone: 1800 011 046
  • Website: www.vvcs.gov.au/
  • The VVCS provides counselling and group programs to Australian veterans and peacekeepers and their families and is run by qualified psychologists or social workers. Visit the website for more information about mental health and online resources.

University counselling services (for students)

Bond University

Central Queensland University

Griffith University

James Cook University

University of Queensland

University of Southern Queensland

University of the Sunshine Coast

Queensland University of Technology

Public service providers

Bond University Psychology Clinic

Griffith University Life Promotion Clinic

  • Phone: (07) 3735 1168 (general enquiries)
  • Website: www.griffith.edu.au/health/australian-institute-suicide-research-prevention/research/life-promotion-clinic
  • The Life Promotion Clinic was the first outpatient clinic in Australia to provide specialised treatment for suicidal behaviour. The primary goal of the Clinic is to reduce morbidity and mortality associated with suicidal behaviours. Referrals are accepted from Queensland public mental health services (e.g. Community Mental Health Services, public hospitals etc). The Life Promotion clinic also involves the conduct of research into suicidal behaviour and its treatment.

Griffith University Psychology Clinic

  • Phone: (07) 5552 8556 (Gold Coast) or (07) 3735 3301 (Mt Gravatt)
  • Website: www.griffith.edu.au/health/clinics/psychology-clinic
  • The Psychology Clinics are a Community Psychological Service, and are operated by the School of Psychology. The Psychology Clinics have been specifically designed to be used for therapy, teaching of small groups, and supervision of psychology students who are training to be clinical psychologists. These trainee psychologists carry out most of the direct therapy work under the close supervision of the clinical psychology staff in the School of Psychology.

James Cook University Psychology Clinic

  • Phone: (07) 4781 4706
  • Email: psychclinic@jcu.edu.au
  • Website: www.jcu.edu.au/sass/psychology/clinic/
  • The Clinic offers specialised clinical services across the lifespan to the community of North Queensland, and incorporates a specialised Memory Clinic for the assessment and diagnosis of memory difficulties and dementia. It is staffed by registered psychologists who are undergoing advanced training in the Master or Doctor of Psychology (Clinical, Geropsychology, Forensic). Psychologists who work in the clinic are supervised by highly qualified and experienced clinical staff.

University of Queensland Psychology Clinic

  • Phone: (07) 3365 6451
  • Email: psyclinic@psy.uq.edu.au
  • Website: www.clinic.psy.uq.edu.au
  • The Psychology Clinic provides psychological services to the community. Sessions may be conducted by postgraduate students in clinical psychology under supervision.

University of Southern Queensland Psychology Clinic

  • Phone: (07) 4631 1763 – Toowoomba
  • Phone: (07) 3470 4005 – Springfield
  • Website: www.usq.edu.au/hes/facilities-and-services/psychology-clinic
  • The clinic offers services in a variety of areas including psychotherapy, consultation and assessment for both individuals and groups. These services are provided by professionally registered postgraduate students who are undertaking advanced study in psychology at the University of Southern Queensland. All services are provided under the supervision of staff who are registered psychologists and who have considerable professional experience.

University of the Sunshine Coast Psychology Clinic

  • Phone: (07) 5459 4514
  • Email: psychology@usc.edu.au
  • Website: www.usc.edu.au/community/health-and-sport/psychology-clinic
  • The Psychology Clinic provides mental health services to the community. All clinical work undertaken by Intern Psychologists in the Psychology Clinic is supervised by highly qualified and experienced staff who are registered with the Psychologists Board of Queensland and are members (or eligible for membership) of the Australian Psychological Society College of Clinical Psychologists.

Queensland University of Technology Health Clinics – Psychology and Counselling

  • Phone: (07) 3138 0999
  • Website: www.healthclinics.qut.edu.au/services-offered/psychology-and-counselling.jsp
  • QUT Health Clinics - Psychology and Counselling provides affordable, professional Psychology, Family Therapy and Counselling services for children and adults, the general public and staff and students of QUT. Therapists are QUT postgraduate students in Clinical Psychology and Educational and Developmental psychology and have provisional registration as psychologists. They are supervised by experienced, qualified psychologists.

Self-help, resources and consumer organisations

Beacon

  • Website: beacon.anu.edu.au
  • Provides consumers and professionals with information about e-health online applications for mental health and physical health disorders. Websites throughout the world are reviewed and ranked by a panel of health experts. Consumers can also submit rankings and comments. Beacon is developed and delivered by the ANU Centre for Mental Health Research.

e-couch Personal Self Help

  • Website: ecouch.anu.edu.au
  • An interactive, evidence-based, self help program that includes modules for depression, social anxiety and generalised anxiety, divorce and relationship breakdown, and bereavement and loss. It provides self help interventions drawn from cognitive, behavioural and interpersonal therapies as well as relaxation and physical activity. e-couch was developed by researchers at the Australian National University.

JobAccess

  • Phone: 1800 464 800
  • Website: www.jobaccess.gov.au
  • Provides advice on matters relating to the employment of people with a disability, including those with mental health conditions. The website includes information on practical workplace solutions to overcome barriers in the workplace as well as access to the Australian Government funding via the Workplace Modification Scheme.

Mind

  • Phone: 1300 554 660 (Carer Helpline)
  • Phone: 1300 286 463 (1300 AT MIND) (Service information and referral)
  • Website: www.mindaustralia.org.au/
  • Mind provides support to people who are living with a mental illness.

MoodGYM Training Program

  • Website: moodgym.anu.edu.au
  • An interactive, evidence-based program for depression which incorporates cognitive behavioural therapy. Research has found MoodGYM to be helpful in reducing symptoms of depression in users (See Online prevention). MoodGYM was developed by researchers at the Australian National University.

Suicide Prevention Australia

  • Website: suicidepreventionaust.org
  • SPA is a non-profit, non-government organisation working as a public health advocate in suicide prevention. The website provides information and resources for people who are feeling suicidal, helping someone at risk of suicide, people moving forward after a suicide attempt, and bereavement support for people who have lost a loved one to suicide. SPA has also produced a DVD to help men living in rural Australia.

Headspace

  • Website: www.headspace.org.au
  • Provides information and assistance for young people experiencing mental health and/or substance issues and their families. Headspace sites are available in Fraser Coast, Gold Coast, Southern Downs, and Townsville.

Mental Illness Fellowship of North Queensland Inc

  • Phone: (07) 4725 3664 – Townsville
  • Phone: (07) 4041 2543 – Cairns
  • Website: www.mifnq.org.au/
  • Provides support programs free of charge for people experiencing mental illness. Programs include information, non-clinical counselling, community education, referral, advocacy, accommodation support, and support groups.

Carer organisations & services

Commonwealth Respite & Carelink Centre

ARAFMI Queensland Inc.

  • Phone: (07) 3254 1881 (Brisbane) | Free call: 1800 35 1881 (Outside Brisbane area)
  • Website: www.arafmiqld.org
  • An association for carers of people with a mental illness. ARAFMI (QLD) provides a 24-hour telephone support line service.

Carers Queensland

  • Phone: (07) 3900 8100 | Free call: 1800 242 636 (National Carer Advisory & Counselling Service)
  • Website: carersqld.asn.au
  • Offers carer information, support, and counselling.

Community courses

Mental Health First Aid

  • Website: www.mhfa.com.au
  • Provides first aid courses focusing on mental health issues, including depression and suicide intervention training. Visit the website for first aid strategies for helping someone going through a mental health crisis.

Support groups

The Black Dog Institute maintains a list of organisations that run or coordinate mental health support groups in Queensland, available at: www.blackdoginstitute.org.au/getting-help/black-dog-clinical-services/other-support-groups

Alternatively, search for support groups in your postcode at www.qld.gov.au/health/contacts/service-finder/.

GROW

  • Phone: (07) 3394 4344 | Free call: 1800 558 268
  • Email: qld@grow.org.au
  • Website: www.grow.org.au
  • A self help organisation for people who suffer from depression and other mental illnesses. GROW is based on a 12 step self-help program. Members meet weekly.

Alcoholics Anonymous Australia

  • Website: www.aa.org.au
  • A fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism.

Partners in Depression (PiD)

  • Website: www.partnersindepression.com.au
  • A six-session education and support group program for people who love, live with or care for someone experiencing depression. PiD is an initiative of the Hunter Institute of Mental Health and was developed in conjuction with beyondblue: the national depression initiative.