New South Wales

This directory is designed for information purposes only. The BluePages team is not responsible for, and does not necessarily endorse or recommend the practitioners and services listed here (see Disclaimer). Although we strive to keep the directory up to date, no guarantee is given about the relevance and accuracy of the directory listings provided.

Directory last reviewed: 16 June 2020

Please contact your General Practitioner or Primary Care Health Provider in the first instance.

Emergency help

If you are feeling suicidal or need urgent help call one of the following:

  • Emergency: 000
  • Lifeline: 13 11 14
  • Kids HelpLine: 1800 55 1800
  • Suicide Call Back Service: 1300 659 467

If you are using a mobile phone and 000 doesn't work, you can call 112 to access the Emergency Call Service. If you have a hearing or speech impairment and can access a TTY (teletypewriter), call 106 for the text-based Emergency Call Service.

24-hour Mental Health Help Line

  • Phone: 1800 011 511
  • This helpline provides telephone triage assessment and referral services, and is staffed by mental health clinicians.

Mental health services

The Northern Sydney Central Coast Area Health service has produced a support guide for carers, family and friends of people who have a mental illness: Uncharted Waters: A Guide to Mental Health Information and Services

Mental Health Association NSW Inc.

  • Phone: 1300 794 991 (Mental Health Information Line)
  • Phone: 1300 794 992 (Anxiety Disorders Information)
  • Website: wayahead.org.au/
  • Contact this association for information on mental health concerns, telephone support, and referral services.

Black Dog Institute, Prince of Wales Hospital and University of New South Wales

  • Phone: (02) 9382 2991 (Consumer enquiries)
  • Email: blackdog@blackdog.org.au
  • Website: www.blackdoginstitute.org.au
  • The Black Dog Institute is an educational, research, clinical and community-oriented facility offering specialist expertise in depression and bipolar disorder.

Lifeline Service Finder

  • Website: lifeline.serviceseeker.com.au/
  • The Lifeline Service Finder is a directory of free or low cost health and community services available in Australia. It includes accommodation, domestic violence, family and children's services, financial assistance and mental health services.

Living Is For Everyone

  • Website: www.livingisforeveryone.com.au
  • The Commonwealth government's Living Is For Everyone (LIFE) website is a world-class suicide and self-harm prevention resource. Dedicated to providing the best available evidence and resources to guide activities aimed at reducing the rate at which people take their lives in Australia, the LIFE website is designed for people across the community who are involved in suicide and self-harm prevention activities.

Psychologists & mental health practitioners

The Australian Clinical Psychology Association locator

  • Website: www.acpa.org.au/find-a-clinical-psychologist/index.php
  • The Australian Clinical Psychology Association offers an online search tool to help you find a local Clinical Psychologist who offers the services you want (e.g., cognitive behavioural therapy or interpersonal therapy for depression).

The Australian Psychological Society referral service

  • Free call: 1800 333 497 (outside Melbourne)
  • Email: referral@psychology.org.au
  • Website: www.psychology.org.au/FindaPsychologist/Default.aspx?#About
  • The Australian Psychological Society offers a referral service. They will provide the names of private psychologists in the ACT who offer the services you want (eg, cognitive behavioural therapy or interpersonal therapy for depression). Alternatively, use the online search on the website to find a practitioner in your area.

beyondblue Directory of Mental Health Practitioners

  • Phone: 1300 22 4636 (Info Line)
  • Website: www.beyondblue.org.au/get-support/find-a-professional
  • For the cost of a local call, the beyondblue info line provides callers with access to information and referral to relevant services for depression and anxiety related matters. Visit the above website to find the relevant Mental Health Practitioner in your area.

Telephone counselling & helplines

beyondblue Info Line

  • Phone: 1300 22 4636 (24 hour service)
  • For the cost of a local call, the beyondblue info line provides callers with access to information and referral to relevant services for depression and anxiety related matters (not a counselling service).

Kids Helpline

  • Phone: 1800 55 1800 (24 hour service)
  • Website: www.kidshelp.com.au
  • Provides specialised help for young people aged 5 to 25 years, and is staffed by professional counsellors. Daily web-counselling available (see website for current times) and email counselling (not for crisis).

Lifeline

  • Phone: 13 11 14 (24 hour service)
  • Website: www.lifeline.org.au
  • Volunteers with professional support, trained in responding to callers concerned about suicide. Provides general counselling and referrals to services in caller's local community. Calls to Lifeline from a landline are usually the cost of a local call, and calls from mobile phones are free of charge.

MensLine

  • Phone: 1300 78 99 78 (24 hour service)
  • Website: www.mensline.org.au/
  • Provided by professional staff. The website also includes moderated forums with specific spaces for Aboriginal and Torres Strait Islander, Vietnamese and Arabic men, rural men, partners/children.

PANDA. Post and Antenatal Depression Association Inc

  • Phone: 1300 726 306
  • Email: info@panda.org.au
  • Website: www.panda.org.au
  • Provides support and information to women and families affected by post and antenatal depression.

SANE Mental Illness Helpline

  • Phone: 1800 18 SANE (1800 18 7263)
  • Website: www.sane.org/get-help
  • Provides information and referral for callers concerned about mental illness anywhere in Australia (not a counselling service).

Suicide Call Back Service

  • Phone: 1300 659 467 (24 hour service)
  • Website: www.suicidecallbackservice.org.au
  • The Suicide Call Back Service provides crisis counselling to people at risk of suicide, carers for someone who is suicidal and those bereaved by suicide, 24 hours per day 7 days a week across Australia. People who are not linked in with current professional support can also access up to six sessions of ongoing counselling with the same counsellor at times scheduled to suit you.

Open Arms - Veterans and Family Counselling

  • Phone: 1800 011 046
  • Website: www.openarms.gov.au
  • Open Arms provides counselling and group programs to Australian veterans and peacekeepers and their families and is run by qualified psychologists or social workers. Visit the website for more information about mental health and online resources.

Way2Wellness (Northern Sydney)

  • Phone: 1300 120 446 (Monday to Friday 11am-7pm)
  • Website: lifelineh2h.org.au/get-help/way2wellness/
  • Telephone support for individuals experiencing mild to moderate mental health, symptoms such as depression or anxiety. During a call, a Way2Wellness online supporter will assess a caller’s needs and current situation, provide access to online tools and programs, referral to local services or a combination of these. In addition a caller can receive up to four follow-up coaching calls.

University counselling services (for students)

Charles Sturt University

Macquarie University

University of New England

University of New South Wales

University of Newcastle

University of Notre Dame

Southern Cross University

University of Sydney

University of Technology, Sydney

University of Western Sydney

University of Wollongong

Public service providers

Northfields Psychology Clinic

  • Phone: (02) 4221 3747
  • Email: nfc-uow@uow.edu.au
  • Website: socialsciences.uow.edu.au/psychology/northfields/index.html
  • Northfields Psychology Clinic is part of the University's professional training program in Psychology. Postgraduate students working towards higher degrees (Masters, Doctorate and PhD) conduct these sessions under the supervision of experienced senior clinicians who are both registered clinical psychologists and academic staff of the University.

UNE Psychology Clinic

UNSW Clinical Psychology Unit

  • Phone: (02) 9385 3042
  • Website: clinic.psy.unsw.edu.au
  • The Psychology Clinic offers affordable psychological services of a high standard for the general public, and is also actively involved in clinical research treatment trials that the general public may become involved in. The Psychology Clinic is staffed by psychologists enrolled in the Master of Psychology (Clinical) post-graduate programme at the University of New South Wales. The programme has an emphasis on cognitive-behavioural approaches to the understanding and management of psychological problems. Qualified academic staff and clinical psychologists supervise the clinical work of the psychologists in the Clinic.

University of Newcastle Psychology Clinic

USYD Psychology Clinic

  • Phone: (02) 9114 4343
  • Website: www.psych.usyd.edu.au/clinic/index.shtml
  • The Clinic offers a broad range of clinical psychology services to the general community at low cost. Treatment and assessments are undertaken by Intern Clinical Psychologists under the supervision of highly experienced Clinical Psychologists and Clinical Neuropsychologists who are specialists in their area.

UWS Psychology Clinic

  • Phone: (02) 9852 5288
  • Email: psychclinic@westernsydney.edu.au
  • Website: www.westernsydney.edu.au/ssap/ssap/psychology_clinic
  • The University of Western Sydney offers four clinics – the Psychology clinic, the OCD and Anxiety Disorder Clinic, the Child Assessment Clinic, and the Behavioural Medicine Clinic. These clinics offer specialised psychological services, which are provided by postgraduate interns enrolled in Masters Degrees of Clinical and Forensic Psychology. Interns operate in pairs and all services are provided under the supervision of the staff of the School of Psychology.

Self-help, resources and consumer organisations

Beacon

  • Website: beacon.anu.edu.au
  • Provides consumers and professionals with information about e-health online applications for mental health and physical health disorders. Websites throughout the world are reviewed and ranked by a panel of health experts. Consumers can also submit rankings and comments. Beacon is developed and delivered by the ANU Centre for Mental Health Research.

e-couch Personal Self Help

  • Website: ecouch.anu.edu.au
  • An interactive, evidence-based, self help program that includes modules for depression, social anxiety and generalised anxiety, divorce and relationship breakdown, and bereavement and loss. It provides self help interventions drawn from cognitive, behavioural and interpersonal therapies as well as relaxation and physical activity. e-couch was developed by researchers at the Australian National University.

JobAccess

  • Phone: 1800 464 800
  • Website: www.jobaccess.gov.au
  • Provides advice on matters relating to the employment of people with a disability, including those with mental health conditions. The website includes information on practical workplace solutions to overcome barriers in the workplace as well as access to the Australian Government funding via the Workplace Modification Scheme.

Mind

  • Phone: 1300 554 660 (Carer Helpline)
  • Phone: 1300 286 463 (1300 AT MIND) (Service information and referral)
  • Website: www.mindaustralia.org.au/
  • Mind provides support to people who are living with a mental illness.

moodgym Training Program

  • Website: moodgym.com.au
  • An interactive, evidence-based program for depression which incorporates cognitive behavioural therapy. Research has found moodgym to be helpful in reducing symptoms of depression in users (See Online prevention). moodgym was developed by researchers at the Australian National University.

Suicide Prevention Australia

  • Website: suicidepreventionaust.org
  • SPA is a non-profit, non-government organisation working as a public health advocate in suicide prevention. The website provides information and resources for people who are feeling suicidal, helping someone at risk of suicide, people moving forward after a suicide attempt, and bereavement support for people who have lost a loved one to suicide. SPA has also produced a DVD to help men living in rural Australia.

Headspace

  • Website: www.headspace.org.au
  • Provides information and assistance for young people experiencing mental health and/or substance issues and their families.

Mental Health Coordinating Council

New Horizons

  • Website: newhorizons.net.au/
  • A non-profit organisation providing disability and mental health services. Types of supports offered include accommodation and tenancy assistance, support with life stage transitions, support with accessing and maintaining employment, and support with daily personal activities.

Carer organisations & services

Commonwealth Carer Gateway

  • Website: www.carergateway.gov.au/
  • Provides phone counselling, coaching, and free and confidential information about respite and support services available anywhere within Australia.

Mental Health Carers NSW

Carers NSW

Community courses

Mental Health First Aid

  • Website: www.mhfa.com.au
  • Provides first aid courses focusing on mental health issues, including depression and suicide intervention training. Visit the website for first aid strategies for helping someone going through a mental health crisis.

Alcoholics Anonymous Australia

  • Website: www.aa.org.au
  • A fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism.