This directory is designed for information purposes only. The BluePages team is not responsible for, and does not necessarily endorse or recommend the practitioners and services listed here (see Disclaimer). Although we strive to keep the directory up to date, no guarantee is given about the relevance and accuracy of the directory listings provided. Directory last reviewed: 4th July, 2011.
EMERGENCY HELP
Mental health services
Psychologists & mental health practitioners
Medications advice
Telephone counselling & helplines
University counselling services (for students)
Public service providers
Self help, resources, & consumer organisations
Carer organisations & services
Community courses
Support groups
Private service providers
If you are feeling suicidal or need urgent help call one of the following:
Emergency – 000*
Lifeline – 13 11 14
Kids HelpLine – 1800 55 1800
Salvo Care Line – 1300 36 36 22
Suicide Call Back Service – 1300 659 467
* If you are using a mobile phone and 000 doesn't work, you can call 112 to access the Emergency Call Service. If you have a hearing or speech impairment and can access a TTY (teletypewriter), call 106 for the text-based Emergency Call Service.
Tel: 02 6205 1065 or 1800 629 354 (24 hour service)
The Mental Health Triage Service can connect you to the mental health service in the ACT that is most suitable for you (eg, crisis service, different regional mental health services, child and adolescent mental health service (CAMHS), older persons mental health service).
The ACT government provides free community-based mental health services and inpatient psychiatric services at Canberra and Calvary Hospitals for urgent care.
For more information, download the Mental Health ACT Services Directory (PDF file) from: http://health.act.gov.au/mentalhealth.
Tel: 02 6205 1971
For people up to the age of 18 years – assists with emotional, behavioural, psychiatric concerns.
Web: www.justlook.org.au
The Lifeline Service Finder is a directory of free or low cost health and community services available in Australia. It includes accommodation, domestic violence, family and children's services, financial assistance and mental health services.
Web: www.livingisforeveryone.com.au
The Commonwealth government's Living Is For Everyone (LIFE) website is a world-class suicide and self-harm prevention resource. Dedicated to providing the best available evidence and resources to guide activities aimed at reducing the rate at which people take their lives in Australia, the LIFE website is designed for people across the community who are involved in suicide and self-harm prevention activities.
Web: www.findapsychologist.com.au/index.php
The Australian Clinical Psychology Association offers an online search tool to help you find a local Clinical Psychologist who offers the services you want (e.g., cognitive behavioural therapy or interpersonal therapy for depression).
Free call: 1800 333 497 (outside Melbourne)
Email: referral@psychology.org.au
Web: www.psychology.org.au/ReferralService/About
The Australian Psychological Society offers a referral service. They will provide the names of private psychologists in the ACT who offer the services you want (eg, cognitive behavioural therapy or interpersonal therapy for depression). Alternatively, use the online search on the website to find a practitioner in your area.
Tel: 1300 22 4636 (Info Line) | TTY: 133 677
Web: www.beyondblue.org.au/index.aspx?link_id=107.1007
For the cost of a local call, the beyondblue info line provides callers with access to information and referral to relevant services for depression and anxiety related matters. Visit the above website to find the relevant Mental Health Practitioner in your area.
Tel: 03 9388 1633 (STD charges may apply)
Email: enquiries@mhri.edu.au
Web: www.mhri.edu.au/psychotropic-drug-advice
Provides advice to medical practitioners and the general public on choosing treatments, response, side effects of medications and interactions with other medications; as well as information on using medications by special groups such as children and adolescents, the elderly and women who are pregnant or breast feeding. The service can be contacted via email or by phoning the Mental Health Research Institute number given above and asking to be transferred to the Drug Advisory Service.
Tel: 1300 22 4636 (24 hour service) | TTY: 133 677
For the cost of a local call, the beyondblue info line provides callers with access to information and referral to relevant services for depression and anxiety related matters (not a counselling service).
Tel: 1300 135 846
Web: http://canmentalhealth.org.au/resources/forms/phone-connections.html
Phone Connections is a national peer support and information referral line for four nights per week (Monday, Thursday, Friday, and Saturday). Please visit the website for current phone hours.
Tel: 1800 55 1800 (24 hour service)
Web: www.kidshelp.com.au
Provides specialised help for young people aged 5 to 25 years, and is staffed by professional counsellors. Daily web-counselling available (see website for current times) and email counselling (not for crisis).
Tel: 13 11 14 (24 hour service)
Web: www.lifeline.org.au
Volunteers with professional support, trained in responding to callers concerned about suicide. Provides general counselling and referrals to services in caller's local community. Calls to Lifeline from a landline are usually the cost of a local call, and calls from mobile phones are free of charge.
Tel: 1300 78 99 78 (24 hour service)
Web: www.menslineaus.org.au
Provided by professional staff. The website also includes moderated forums with specific spaces for Aboriginal and Torres Strait Islander, Vietnamese and Arabic men, rural men, partners/children.
Tel: 02 6287 3833
Web: http://parentlineact.org.au
Provides support to any person involved in the care of children and for any family issues. Initial phone contact is with professional counsellors. Can provide phone counselling and referral and arrange follow-up within their service including some face to face counselling and phone support through trained volunteers. Some after hours appointments are available.
Tel: 1300 363 622 (24 hour service)
Calls are answered by trained counsellors. Provides counselling, information, and referral.
Tel: 1800 18 SANE (1800 18 7263)
Web: www.sane.org/information/helpline
Provides information and referral for callers concerned about mental illness anywhere in Australia (not a counselling service).
Tel: 1300 659 467 (24 hour service)
Web: www.suicidecallbackservice.org.au
The Suicide Call Back Service provides crisis counselling to people at risk of suicide, carers for someone who is suicidal and those bereaved by suicide, 24 hours per day 7 days a week across Australia. People who are not linked in with current professional support can also access up to six sessions of ongoing counselling with the same counsellor at times scheduled to suit you.
Tel: 1800 011 046
Web: http://at-ease.dva.gov.au
The VVCS provides counselling and group programs to Australian veterans and peacekeepers and their families and is run by qualified psychologists or social workers. Visit the website for more information about mental health and online resources.
The following universities provide counselling services for their students. Some also provide counselling for their staff.
Tel: 02 6125 2442
Email: Counselling.Centre@anu.edu.au
Web: http://counselling.anu.edu.au
Tel: 02 6201 2351
Web: www.canberra.edu.au/health-counselling
Tel: 02 6125 8498
Email: psychology.clinic@anu.edu.au
Web: http://psychology.anu.edu.au/psychology_clinic/
Therapy is provided at low cost (group or individual). No fees apply for initial assessments. Sessions may be conducted by postgraduate students in clinical psychology under supervision.
The Citizens Advice Bureau of ACT maintains a database of community services available in the ACT, and provides referral and support to ACT residents. Search for "mental health" at www.citizensadvice.org.au or call 02 6248 7988 for a referral.
Tel: 02 6230 5796
Web: www.actmhcn.org.au
The ACT Mental Health Consumer Network Inc advises and trains both Government and non-government agencies to improve delivery of mental health services.
Web: www.beacon.anu.edu.au
Provides consumers and professionals with information about e-health online applications for mental health and physical health disorders. Websites throughout the world are reviewed and ranked by a panel of health experts. Consumers can also submit rankings and comments. Beacon is developed and delivered by the ANU Centre for Mental Health Research.
Tel: 02 6230 6999
Web: www.menscentre.org.au
Provides an information and referral service free of charge for men living in the Canberra region. It also runs men's groups and provides other forms of practical assistance.
Web: www.centacare-canberra.org/web.php?sec=36
Provides mental health programs including family respite, outreach, and support for young people with mental illness.
Tel: 02 6257 0512
Web: www.sfnsw.org.au/Services/Recovery-Services/Day-2-Day-Living/default.aspx
Provides social, recreational and educational support for people with persistent mental health problems.
Web: www.ecouch.anu.edu.au
An interactive, evidence-based, self help program that includes modules for depression, social anxiety and generalised anxiety, divorce and relationship breakdown, and bereavement and loss. It provides self help interventions drawn from cognitive, behavioural and interpersonal therapies as well as relaxation and physical activity. e-couch is developed and delivered by the ANU Centre for Mental Health Research.
Tel: 02 6201 5343
Email: headspaceACT@canberra.edu.au
Web: www.headspace.org.au/act
Provides information and assistance for young people experiencing mental health and/or substance issues and their families.
Tel: 1800 464 800
Web: www.jobaccess.gov.au
Provides advice on matters relating to the employment of people with a disability, including those with mental health conditions. The website includes information on practical workplace solutions to overcome barriers in the workplace as well as access to the Australian Government funding via the Workplace Modification Scheme.
Tel: 02 6249 7756
Email: admin@mhccact.org.au
Web: www.mhccact.org.au
A mental health advocacy group representing not-for-profit community mental health groups and services in the ACT.
Tel: 02 6205 1178
ACT Health provides education programs for consumers, health professionals, and the broader community to improve understanding of mental health and illness. Ring the above number to contact the Community Education and Development Officer.
Tel: 02 6282 6658
Web: www.mhf.org.au/mhf
Provides information and a referral service, and hosts support groups, workshops, and outreach support programs. Activities of the Foundation include the Skills for Life Program, which provides assistance for those with depression and/or anxiety conditions.
Tel: 02 6205 1349
Web: www.mifact.org.au
MIFACT is a membership-based organisation that provides services to people with a mental illness living in the ACT.
Web: www.moodgym.anu.edu.au
An interactive, evidence-based program for depression which incorporates cognitive behavioural therapy. Research has found MoodGYM to be helpful in reducing symptoms of depression in users (See Online Prevention). MoodGYM is developed and delivered by the ANU Centre for Mental Health Research.
Web: http://realitycheck.net.au
Information and resources for mental health for young people.
Web: http://suicidepreventionaust.org
SPA is a non-profit, non-government organisation working as a public health advocate in suicide prevention. The website provides information and resources for people who are feeling suicidal, helping someone at risk of suicide, people moving forward after a suicide attempt, and bereavement support for people who have lost a loved one to suicide. SPA has also produced a DVD to help men living in rural Australia.
Tel: 02 6296 9900 – Northside
Tel: 02 6282 0287 – Southside
Tel: 02 6285 2082 – Dementia Respite (low care)
Tel: 02 6259 9555 – Disability Respite for Mature Carers
Free call: 1800 242 636 – National Carer Advisory Service
Web: www.carersact.asn.au
Offers counselling, resources, respite.
Tel: 02 6163 7600
Web: www.centacare-canberra.org/web.php?sec=36
Runs the Flexible Family Respite Program providing short term, emergency, one-off and some long term respite in a way that meets family needs.
Free call: 1800 022 022 (National)
Emergency respite: 1800 059 059
Web: www9.health.gov.au/ccsd
Provides free and confidential information on community aged care, disability and other support services available anywhere within Australia.
Tel: 1800 100 024
Email: lifeforce@wesleymission.org.au
Web: www.wesleylifeforce.org
Provides training programs for preventing suicide in the community.
Web: www.lifeline.org.au/learn_more/livingworks
LivingWorks is a Lifeline national service. It provides community training to equip people to help persons at risk of suicide keep safe and access further support.
Tel: 02 6257 1195
Email: mieact@mieact.org.au
Web: www.mieact.org.au
Provides education programs on mental health and illness to schools and community groups.
Web: www.mhfa.com.au
Provides first aid courses focussing on mental health issues, including depression and suicide intervention training. Visit the website for first aid strategies for helping someone going through a mental health crisis.
Tel: 02 6251 4166 or 1300 OZHELP (1300 694 357)
Email: info.act@ozhelp.org.au
Web: www.ozhelp.org.au
Provides education and training programs in suicide awareness and prevention within the ACT.
The Black Dog Institute maintains a list of organisations that run or coordinate mental health support groups in NSW, available at: www.blackdoginstitute.org.au/public/gettinghelp/supportgroups.cfm#AUSTRALIAN.
Alternatively, search for "support group" on the Citizen Advice Bureau website at www.citizensadvice.org.au.
You can also contact SHOUT (Self Help Organisations United Together) on 02 6290 1984 for information and referral to self help and support groups available in the ACT. For more information, visit their website at www.shout.org.au.
Web: www.aa.org.au
A fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism.
Web: www.blueboard.anu.edu.au
An online support group for people aged 18 years or over who are affected by depression, bipolar disorder and anxiety disorders. It aims to reduce stigma, and to provide support, hope and opportunities for sharing successful coping strategies. The group is run as a moderated bulletin board with strict protocols to enhance safety and privacy. Forums for carers are also available. BlueBoard is developed and delivered by the ANU Centre for Mental Health Research.
Tel: 1300 853 437
Email: didsadmin@bigpond.com
Web: www.dadsindistress.asn.au
A support group for fathers experiencing distress due to divorce or separation. Members meet weekly.
Tel: 02 6295 7791 | Free call: 1800 558 268
Email: act@grow.net.au
Web: www.grow.net.au
A self-help organisation for people who suffer from depression and other mental illnesses. Grow is based on a 12 step self-help program. Members meet weekly.
Tel: 02 6288 5293
Email: services@pandsi.org.au
Web: www.pandsi.org
PANDSI conducts weekly support groups, exercise and support groups, telephone support and information.
Tel: 02 6201 6111 (Calvary Private Hospital switchboard)
The Hyson Green Medical Unit at Calvary Hospital runs programs for overcoming depression, managing anxiety, relapse prevention, eating disorders, postnatal depression and post traumatic stress disorder. Fees apply.