Privacy Statement

This page sets out the policy which e-hub Health Pty Limited (PO Box 331, Goulburn NSW 2581) will use when managing personal information collected through the BluePages website.

When this policy uses ‘I’, ‘we’, ‘us’, ‘our’ or ‘eHub’ it means e-hub Health Pty Limited.

In order to ensure privacy was considered when developing this website, a privacy impact assessment was undertaken.

Who does this policy apply to?

This privacy policy applies to all individuals whose personal information is collected in relation to the BluePages website.

What is collected?

The type of information we may collect and hold through the BluePages website includes personal information about individuals we collect in the course of administering the BluePages website, and includes name, email address, and testimonials and feedback.

How do we collect and hold personal information?

Data, including any personal information, may not be stored on a server in the same jurisdiction as the user or customer. We will generally collect personal information from you directly when you provide your details to us or from you indirectly through emails and forms. We might also obtain personal information from third parties in some instances which might include analysis of use of the BluePages website.

We also make available a Status Page to communicate the program’s system status and details of any maintenance or incidents. This page is provided through Site24x7 (a service delivered by Zoho). If you visit the status page, Zoho may log information such as how you got to the site. You can read Zoho’s privacy policy here.

Protection of user privacy is a high priority for e-hub Health and we will take reasonable steps to protect the security of personal information. Our personnel are required to respect the confidentiality of personal information and the privacy of individuals. We take reasonable steps to protect personal information held from misuse and loss and from unauthorised access, modification or disclosure, for example by use of physical security and restricted access to electronic records. Where we no longer require your personal information, we will take reasonable steps to destroy it.

Why do we collect, hold, use and disclose personal information?

In general, we may collect, hold, use and disclose your personal information collected through the BluePages website for the following purposes:

  • to provide our services;
  • to help us manage and enhance our services; and
  • to comply with our legal and professional obligations.

Who do we disclose your personal information to?

We may disclose your personal information:

  • to staff from Dialogue Health Technologies in Canada who are seconded to the e-hub Health workforce to assist us in providing services;
  • with your prior written consent; and
  • where we are required to do so by law.

Are we likely to disclose your personal information overseas?

We may disclose your personal information to the following overseas recipients:

  • to staff from Dialogue Health Technologies in Canada who are seconded to the e-hub Health workforce to assist us in providing services;
  • to anyone else to whom you authorise us to disclose it; and
  • to anyone else where we are required to do so by law.

How can you access and correct your personal information?

Subject to the exceptions set out in the Australian Privacy Act, you may seek access to and correction of the personal information which we hold about you by contacting us at privacy@ehubhealth.com. We will require you to verify your identity and to specify what information you require. If a fee is charged for providing access, you will be advised of the likely cost in advance.

If we are unable to satisfactorily resolve your concerns about our handling of your personal information, you can contact the Office of the Australian Information Commissioner:

GPO Box 5218
Sydney NSW 2001
Tel: 1300 363 992
www.oaic.gov.au

Cookies Policy

The BluePages website uses ‘transient cookies’. Cookies are pieces of information that a website transfers to your computer’s hard disk when you open the website. Cookies by themselves do not identify you but they do identify your web browser.

When you access the BluePages website our server makes a record of your visit and logs the following information: your browser’s internet address; the date and time of your visit to the site; the pages you’ve accessed and documents downloaded; the type of browser you are using; the number of bookmarks created; the last viewed date; and the time of your visit.

The information collected by the BluePages website is used for statistical purposes and system administration tasks to maintain this service.

Because the BluePages website uses ‘transient cookies’ your computer does not retain the information delivered in the cookies once you close your browser. When you close your browser, the transient cookie set up by BluePages website is destroyed and no information is retained which could identify you or your browser next time you visit the BluePages website.

We also make available a Status Page and display widget to communicate the program’s system status and details of any maintenance or incidents. This page is provided through Site24x7 (a service delivered by Zoho). Site24x7 sets functional cookies to store time-zone preferences. You can read Site24x7’s cookie policy here. If you choose to block any Site24x7 cookie this will not affect your use of our website. 

We use Fathom Analytics which is website analytics software that tracks and reports aggregate website traffic without compromising on your privacy. Fathom only reports on aggregates and does not collect personal data or use cookies. You can read more about Fathom Analytics here: https://usefathom.com/gdpr-ccpa-pecr-compliant.

The BluePages website may present content and functionality provided by third parties. The content, and any information gathered, is not controlled by e-hub and users should consult the privacy policies of the third party providers.

Updates to this Policy

This Policy will be reviewed and may be revised from time to time to take account of new laws and technology, changes to our operations and practices and the changing business environment. You will be made aware of any changes to the privacy policy by communications through a notification banner. The changes shall be effective immediately upon posting to the BluePages website unless otherwise stated on the website. By continuing to use this website you accept the Privacy Statement then currently in effect.

Last updated: 26 October 2022